Privacy Policy

We collect the name, mobile number and email address of team agents who enroll in New Lead Alerts, and the lead details our team handles as part of our work — the name, contact number and property or budget information that comes with a real estate lead from a marketing source.

We use this information for internal lead alerts and team operations: telling the right agent a fresh lead has arrived, reminding the team to follow up until a lead has been contacted, and keeping our pipeline organized. We do not use it for marketing to consumers.

We use service providers such as Twilio only to deliver messages. They process message content to send it to the numbers enrolled in the program and are not authorized to use it for their own marketing.

Enrolled agents can opt out of texts at any time: Reply STOP to any message. You'll get one final confirmation message and no further alerts. To opt back in, text YES to (816) 307-2104. You can also ask us to remove your number by emailing info@whh-kc.com. Message frequency varies and message and data rates may apply.

Access to lead and contact information is limited to authorized team members and the tools needed to run the alert workflow. We keep records only as long as needed for our team's work and applicable record-keeping requirements, and we don't sell contact information.

Questions about this policy, the New Lead Alert Text Program, or the SMS Terms can be sent to info@whh-kc.com.